Standard warranty terms
From 1 January 2024, our standard warranty terms are as follows:
|
Product category |
Warranty |
|---|---|
|
Rechargeable loggers (WILD-M-R) |
2 year warranty |
|
Battery powered loggers (WILD-M-B) |
2 year warranty on both hardware and battery under normal operating conditions:
|
|
Expanders (ACC-EXP) |
2 year warranty |
|
All other products |
1 year warranty |
|
Future network operability |
No warranty is given for continued cellular data services in the area where our product is deployed |
Replacements under warranty
A device replaced under warranty will inherit the balance of the warranty on the device being replaced.
Replacements outside of warranty
Replacements outside of warranty are sold at 50% discount to list price and will get a full 2 year warranty - just like any other paid sale.